Travel Industry Safety Passport (Matupa)

A safety training program tailored for workers in the accommodation and catering industries, program services, and ski centers.

The Tourism Industry Safety Passport (Matupa) is a tailored safety training program for employees in the accommodation, restaurant, activity, and ski resort sectors.

Completing the course ensures that employees have fundamental knowledge of tourism safety. The goal is to enhance customer safety, prevent accidents, and improve the quality of tourism services. The course also encourages participants to develop their safety skills.

If you would like a private course for your group or company, please contact us via email at info@xwander.fi or call +358 10 200 7633.

Matupa course is managed by the Finnish National Rescue Association (SPEK) and aims to create a safer working environment in the tourism industry while improving the quality of tourism products and services.

The training consists of lectures, discussions, self-assessments, and group work. It can be divided into two days and combined with a first aid course.

Why Choose This Course?

  • The Matupa course enhances safety awareness for tourism industry employees and businesses.
  • Tourism industry safety skills improve customer and employee safety.
  • Safety skills raise the quality of tourism services you provide.
  • Participants receive an official safety card, which may be required for certain jobs.

What you'll learn?

  • To understand the importance of safety in tourism
  • To recognize the unique safety challenges of the tourism industry
  • Knowledge about laws and regulations related to safety
  • To practice self-directed risk management
  • To identify risks in different sectors of tourism
  • To act effectively in emergency situations
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Course Duration:

1 day

Price Includes

  • The course book
  • Coffee service
  • Course exam
  • Participants who pass the exam receive a Matupa safety card, valid for five years

Price Excludes

  • Accommodation and airport transfers are not included. However, we offer affordable package deals for accommodation and transportation. For more information, contact info@xwander.fi 

Instructors

Joni Kautto
Joni Kautto

Matupa course leader

A course leader approved by the Tourism Safety Passport Committee

FAQ

Why is safety training important for tourism industry employees?
Tourism industry employees encounter a wide variety of customers and environments where safety risks can vary. Training helps them prepare for emergencies and respond correctly.
In what situations are tourism safety skills especially useful?
For example, in outdoor activity services such as wilderness excursions, in emergency situations in accommodation and restaurant settings (fires, injuries), and in cases of sudden medical conditions affecting customers.
Is the Matupa course mandatory for tourism industry jobs?
It is not a legal requirement, but many employers and authorities recommend it as proof of tourism safety knowledge, and it may be required for certain positions.
How does the Matupa course differ from first aid training?
Matupa course focuses on general tourism safety, risk management, and safety procedures, while first aid courses focus on medical emergency response.
How often should safety training be updated?
The Matupa safety card is valid for five years, but it is recommended to regularly update safety and first aid skills.
What are the benefits of safety training for businesses?
Trained employees reduce accident risks, improve customer safety, and enhance the company’s reliability and service quality.
What is the cancellation policy?
  • Cancellation fee of 100% is charged if cancelled 16 hours or less before the event.